TERMS OF SERVICE
A contract is formed between a customer (referred to as the “Customer”) and Top3 Design Group (referred to as the “Company”) when an Order is received from the Customer. An Order may be in written, verbal or electronic form. The Product or Service shall mean any product or service that is provided by the Company to the Customer. These conditions do not affect your statutory rights.
The Company agrees to supply the product(s) or service(s) to the Customer as detailed in the Order and according to the terms and conditions of this contract.
The Company shall issue an invoice to the Customer in respect of products or services supplied, or to be supplied, the payment terms for which will be stipulated on the invoice. Once payment is received the terms of agreement will be in place between the Company and the Customer
4) Creative Brief
Unless otherwise agreed, the Customer accepts the Company’s decisions on creativity within the product(s) or service(s).
5) Booking Fee/Cancellation
Monies paid by the Customer to reserve the product(s) or service(s) of the Company will be accepted as a Booking Fee. If the Customer cancels the order less than 72 hours prior to the Company supplying the product(s) or service(s), the Customer will be liable for half the invoice amount already paid. If the Customer cancels their Order more than 72 hours prior to the Company supplying the product(s) or service(s), they will not forfeit the Booking Fee.
The Company accepts no liability for any loss or damage that may arise from the supply of the product(s) or service(s). In the unlikely event of the Company being unable to supply the product(s) or service(s) as specified in the Order, liability shall be limited to the total invoice value – or monies already paid by the Customer.